Description

Tuffy Auto Service Center is located at 2204 Pratt Ave Bellevue, NE 68123 | Phone: +1 402-291-3229

Location

2204 Pratt Ave Bellevue NE 68123

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Tuffy Auto Service Center
4.2
Based on 195 reviews
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Wyatt Smith
Wyatt Smith
14:45 24 Aug 20
Both times I went there to get something fixed they broke something on my car and refused responsibility for it. They... replaced my starter and broke the connection to it. And when they replaced the oil pressure switch they broke my hood release. When I contacted them about it the owner said “don’t complain about my employees”. He offered to fix it for free but only if I bought the replacement part. Not to mention the guy that drove my car into the service center was careless, steering hard until the wheel locked and driving fast into the garage. I thought I would have a better experience because I met the owner myself before hand but he never even touched my car. I wouldn’t recommend going here for anything more than a simple oil change.read more
Amari Johnson
Amari Johnson
23:11 10 Aug 20
I went up here for a check engine light test. They did not tell me that my oil pan was rusted and burning a hole... through it. It was leaking out oil. That’s something that should’ve been communicated. I won’t be returning because I know now that they half do things.read more
Samantha Jones
Samantha Jones
02:53 26 Jul 20
Absolutely outstanding service!I was on my way home from jumping my car due to a dead battery and stopped by Tuffys... to see if anyone was available. Even though they were already way past close, they still didn't hesitate to help me out. They checked my battery health and Mari even drove me to the store to get a new battery and change it, all at no cost to them. They were so kind and caring of me, even after the store hours. They made me feel welcomed and taken care of since I know nothing about cars.Mari and her husband really went ABOVE and beyond to help me out and reminded me that there are truly good people out there in the world. I will 100% be going there if I ever have any issues with my car and will recommend them to any of my family and friends here in Nebraska.Thank you guys!read more
Stankervision
Stankervision
23:37 23 Jul 20
Fair price, great service , felt like I was on a vacation from my car issues while in there...
James Patterson
James Patterson
23:32 29 Jun 20
I'd leave 6 stars if possible. I walked in about 17 seconds before they closed and told them I had a rattling under my... car. I only asked for them to check to see if i could safely drive it home across the interstate. Heath, who was great, had me pull the car in right then, lifted it up, and fixed the rattling issue in ten minutes flat. Spoke briefly with the owner, who was a stand up guy. They sent me on my way, insisting I didn't owe them a dime. I don't even live in Omaha, but they just earned my business from a city away, and my recommendation to anyone going forward.read more
Erica Gardner
Erica Gardner
16:44 22 Jun 20
The staff is wonderful! Everyone was super helpful and very friendly. My vehicle’s tire issue was fixed in a timely... manner and I left happy!! I wouldn’t say I’m excited to come back, since vehicle issues are the worst, but if my car needs more service, I’ll definitely be back to Tuffy’s! 😄read more
Cristian Rios
Cristian Rios
17:15 31 May 20
Tire blew out on our way back home to KS and they went out of their way to get us taken care of. (Even though it was... after business hours). Would recommend to anyone in the area in need of auto services.read more
TonySVT Gaming
TonySVT Gaming
00:32 24 May 20
Jimmy, Mary and the guys at tuffys are awesome! I can't say enough about the service, professionalism and quality of... work. I will always bring my cars here when they need work! Thank you Jimmy, Mary, Zach and team!read more
Lucas Riggs
Lucas Riggs
22:23 14 Mar 20
Edit: The owner reached out and seems like a very amicable guy. He addressed my issues in a very genuine way as well as... offering solution which are great signs in a business! Nothing is perfect, but I appreciate them being able to work with any troubles a customer may encounter.I came in a day before with a coupon from the Papllion store and was told it was usable at this store as well. I scheduled my oil change for the next day. It took 20 minutes to get my car in the shop and another 35 to get it done. Once they were finished they refused to take the coupon.read more
Cierra Snaples
Cierra Snaples
18:24 01 Feb 20
I've been going here for years now. They are always so nice and professional. They even shared donuts with me one... time😊 Even when it's crazy busy they always have smiles! Great work and reasonable prices!read more
Kirsten Keller
Kirsten Keller
21:19 03 Jan 18
My tire blew out on my way to work on the Friday before new years. I got towed to Tuffys, and they told me they'd get... it worked on as fast as possible. They found me a new tire before the end of the day, only to find out my rim was cracked and I had to get a new one. On Jan. 3, I had my car back as good as new, and it cost me about $300 less than we had originally thought. I will never go anywhere other than Tuffy's again.read more
Rog Jaeger
Rog Jaeger
19:30 02 Aug 17
Jim is someone you can trust with your vehicle.My classic Ford now has the newest BFGoodrich Advantage T/A tires for... the price a competitor gave me for the discontinued style. Throw in the quality alignment he is willing to do on our old cars and his service can't be beat.read more
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