Description

Jensen Tire & Auto is located at 4805 S 97th St Omaha, NE 68127 | Phone: +1 402-339-2912

Location

4805 S 97th St Omaha NE 68127

Categories
Region
Google Reviews
Jensen Tire & Auto
4.7
Based on 525 reviews
powered by Google
DEBBIE BROWN
DEBBIE BROWN
20:56 19 Sep 20
Chris and.Cody the best. Really took care if me. Appreciate their kindness
Julie Hylemon
Julie Hylemon
19:25 19 Sep 20
Amazing service. Professional work. Drove in without appointment but had my car in and out quickly. Highly recommend... this business. Polte and courteous employees.read more
Khoa Ly
Khoa Ly
03:06 22 Aug 20
The whole Jensen team is fabulous!Helped me diagnose my car and corrected the issues i have with my rear tires... cupping.Cody and the whole team exceeded my expectations! Definitely learned more about what my car needs within the next several thousand miles and DO NOT hesitate to get your car serviced here at this location.I will be back 70,000+ miles later!read more
Rachel Naikelis
Rachel Naikelis
18:48 17 Aug 20
Jensen Tire and Auto along with the manager, Mike S saved the day for us! We found a nail in our tire and called this... location because it’s close to the house. They had us in and back on the road same day. Within a matter of an hour! Fast, friendly, professional service! They are also very honest. With the number of miles and the amount of normal wear, they suggested an alignment. When they got it in the machine it said it was actually properly aligned. They were honest and said they did not need to do it! That to me is great business. They could have done it and charged us because we would not have known the difference. Honesty and professional service will definitely gain our business in the future! HIGHLY RECOMMEND this location.read more
David Smith
David Smith
03:16 30 May 20
Way too Expensive.... it shouldn't Cost no $800 to replace brakes and rotors on your car.. That's the price that was... quoted to me That was for just brakes and rotors nothing else..4 and 4....The actual price $787 and some change..so I took my car to a different shop Low and behold $462 and some change..... much betterread more
Paige Cote
Paige Cote
17:29 15 Apr 20
Great customer service from Roger! He is always so helpful and knowledgeable. He never tries to sell you/make you do... something to your car he doesn’t truly believe you need!read more
jeffrey78910 .
jeffrey78910 .
01:30 31 Mar 20
I called at 8:00 am this morning and they got me in the same day. I had a tire with a nail and screw in it and... unfortunately they were not able to repair it but they called around and got a replacement tire and got me out the door a couple hours later. Really impressed that they checked the tread on the other tires and said I didn't need to replace any of the others. Honest, professional and got the job done. Very happy with everything!read more
Gary Workman
Gary Workman
15:26 25 Feb 20
Had two tires repaired and one of which couldn’t be repaired. That isn’t the problem. They then put the spare on... and it was also flat. We had an oil change done not one tire pressure was checked.Adding to the review. Got a call from the store manager Mike and was pleasantly surprised. Wanted to discuss the issues and make sure that he could help in anyway. I will be back to give them another try due to his actions.read more
Paul K
Paul K
16:34 04 Jan 20
My family was traveling from Colorado to Wisconsin for Christmas when our power steering pump broke down traveling... through Omaha. It was a Saturday around 2pm, and Jensen was the only auto store open until 5pm in the area. Once we got there Chris was extremely helpful locating a part and communicating when they could get it to the shop (Christmas Eve!) and when the car would be fixed (probably Thursday or Friday after Christmas). Obviously I had to rent a car to continue to WI, but all the car rental stores in the immediate area were closed. The only one open was at the airport. Mike graciously gave me a ride (20 minutes!) to the airport where I could pick up the rental.Chris handled everything with the power steering pump and the warranty company (the pump had just been replaced on Friday in Denver), and we were able to pick the car back up on Sunday traveling through Omaha. Since Jensen is closed on Sunday, Chris left the keys with an Jensen employee who was at an auto parts store nearby. We picked up the keys, picked up our car, and continued on our way back to CO.Chris and Mike really went above and beyond to help us during a pretty stressful time on the road at Christmas. I'm not sure everything they did is repeatable for everyone (Mike driving me to the airport, for instance), but I sure did appreciate it. Merry Christmas, guys!read more
Next Reviews
mood_bad
  • No comments yet.
  • Add a review