Description

Jensen Tire & Auto is located at 16755 Monroe St Omaha, NE 68135 | Phone: +1 402-891-4650

Location

16755 Monroe St Omaha NE 68135

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Google Reviews
Jensen Tire & Auto
4.8
Based on 587 reviews
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Elise Brower
Elise Brower
22:42 25 Sep 20
Went there for a little tire patch. Customers in the lobby without masks, then the employee came out to get my car... without a mask even when I asked if he would use one. It is important to note that this is DURING the mask mandate and this business is included in it. It's ignorant people like this that keep the COVID spreading. There is complete disregard for law and life. Reporting to health department.read more
SYDNEY Svoboda
SYDNEY Svoboda
22:36 10 Sep 20
This place was great! Staff was very professional and friendly. Patched my tire in a timely manner and it ended up... being free. I will definitely be back with any tire/car issues in the future.read more
Erin Rowe
Erin Rowe
03:25 10 Sep 20
My family has been taking their cars to the Jensen on 168th and Harrison for over 10 years. The staff is professional,... honest and provides quality work. I always know my car is in good hands. Keep up the great work, guys!read more
Kody Stoddard
Kody Stoddard
23:06 31 Aug 20
I called a week ago and ordered tires. Got total price including roadside hazard.I made appointment for Monday morning... at 8:00am. Dropped vehicle off at 730 am asked estimated completion time and was told around 1030 am. Asked if they would check rear brakes and mentioned in there ad they match coupon for coupon for tires. Jake Said to bring in estimate. I get a call around 1:45pm that vehicle was ready. Get there asked if they checked rear pads? Nope, no notes were made to do inspection thanks Jake. Jake came in asked if I had other estimate to match I told him I didn't then he said alright and walked out. The guy cashing me out said oh I need to get with Jake on price for tires. Came back told me sorry he was hooking you up on price that's why I had to get with him again. Said total 676 I said including road hazard he turned around oh you wanted that. I said I had a quote out the door when I ordered these tires of 680 something. Slaps some keys oh yea here it is.. Point I'm getting at is some how price got raised if they were going to charge me 676 without hazard and were hooking me up add another 50.00 dollars and puts you over 700.00. I believe price got raised thinking I was coming in with other quote... I could be wrong but waiting watching a circus take place to get a final price. I wont be back to Jensen tire.read more
Gavin Sharples
Gavin Sharples
18:06 22 Aug 20
This store on about 168th and Monroe st is Awesome!!! They never try to up sale me on things I don’t need. They do... inform me ( with evidence and details) things that I should do. I have tried a lot of mechanics in this area and Jensen Tire is my choice. Their service is consistent and I have never had a problem. Things are done right the first time. I have never had a problem with a repair. I have heard people say they are to expensive. I will be the first one to say that they are not. Believe me when I say that I have shopped around. A lot of companies in this area should advertise “We do it right because we do it twice”!!! I have been through them all. Jensen Tire is where I go. Very convenient and reliable.read more
joseph wiegand
joseph wiegand
15:50 14 Jul 20
Timely service. Great inventory of tires.Helpful staff. Thanks for a great service e experience!
Shannon J
Shannon J
14:59 14 Jul 20
Really friendly, fair pricing, and super fast! I am shook at how quickly they got me in and out and they did an amazing... job! The team here is great.read more
Gary Ropers
Gary Ropers
18:25 13 Jul 20
The team at 168th and Harrison were very professional and speedy. Tires had been needing air every other weeks. The... cleaned the bead and got me on my way. Thanksread more
Annette Oseka
Annette Oseka
23:01 06 Jul 20
Jake & team are the best Jensen’s in all of Nebraska! I have always had great service. They are honest hardworking... men! I would refer them to anyone who needs a trustworthy mechanics!Thanks for great service Annette Oread more
kevin conlon
kevin conlon
18:00 27 Jun 20
They did a great job fixing my tire as a walk-in customer and not having an appointment. I will definitely continue to... use them. Thanksread more
Brent Parks
Brent Parks
14:12 19 Jun 20
I have brought my vehicle to this location several times for new tires or repairs and have always had a wonderful... experience. John at the front desk is always friendly and helpful. They are always busy which I view as a sign that they are well liked and trusted by everyone in the area. I would highly recommend this store!read more
play2sticks .
play2sticks .
14:11 30 May 20
I have used many times. Majority of the times things go just fine once in a while they forgot to work on my car or... forgot to do or check something I asked them to. But overall I like the convenience of the location and their prices are typically better than a dealership.Edit: My original review was a 4, I've deducted 1 star. I called to get a price on shocks and schedule my truck. The manager was going to see when he could get the shocks in and call me back. Never called. In the past I've taken one of my vehicles in for work that should have taken and hour (oil change) and called 8 hours later only find out they forgot about me. Management has messed up other times too. I like the location, I can walk home, and prices are fair. Work is typically good. But management can frequently be a problem. I'll continue to use Jensen, but it wouldn't take much to take my 6 cars elsewhere. This review only pertains to 167th and Monroe street. I have no experience with other Jensen's.read more
Ryan S
Ryan S
23:44 18 May 20
Love this place! Jensen has always been great with any tire patches that we have needed. All free too because we... bought our tires through them. CWe have had a rash of bad luck of running over nails over the past two years so the free tire patches have been a godsend!read more
Tina Janovich
Tina Janovich
20:10 02 May 20
They got me in quick for an oil change and they were very friendly and professional! Also affordable. Thank you!
Dwight Derry
Dwight Derry
19:17 03 Apr 20
I was cheerfully greeted by the man working at the front desk. I was surprised that he used my name when greeting. He... promptly checked with the service person in the shop and quickly reported back to me that the technicians were finalizing the new tire installation. The work was done quickly and accurately. I am very pleased with the results of my visit to this shop.read more
Jacob Sexson
Jacob Sexson
00:05 15 Jan 20
Have had great luck working with Jensen Tire at this location. People have been awesome to work with and never try to... up-sell anything. Able to walk in knowing they are going to tell you what’s wrong and be truthful about it is what you want from a repair shop. Would highly recommend taking any car issue to this location!read more
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