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Jensen Tire & Auto is located at 707 N 120th St Omaha, NE 68154 | Phone: +1 402-496-2450

Location

707 N 120th St Omaha NE 68154

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Google Reviews
Jensen Tire & Auto
4.6
Based on 463 reviews
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nick laurence
nick laurence
05:13 29 Jun 20
Stopped here because I lost a cylinder on a road trip. After paying 125 for a diagnostic reading that's free at most... auto parts stores (they completely missed the fact that my air cleaner wasn't on properly, I found this while fixing my own car in a parking lot. So I would go as far to say they only plugged my car in) the diagnosis they gave me was that I needed a coil pack, and all 6 spark plugs to be back on the road. For this job they wanted a grand toatal (with diagnosis) of $863. I laughed and bought a coil pack at the local auto zone for $70, and had my car back up and on the road (about a 15 minute fix). If you run into trouble and need some sort of emergency service, I would highly recommend finding a different shop.read more
Daniel Lindell
Daniel Lindell
18:42 27 Jun 20
Just purchased a brand new set of tires for my truck, was very impressed with the variety to choose from, the value,... and quality of my purchase. Also received excellent prompt, exceptional customer service from the staff at Jensen Tire & Auto and definitely would highly recommend their business for your automotive needs. Looking forward to using their services in the future.read more
Maggie Lee
Maggie Lee
23:12 22 Jun 20
This Jensen tire was so accommodating. I got new tires there in 2019 and have 3 year road hazard warranty & needed to... get one of them replaced since it was bulging. I called at 3:30pm and they were able to fit me in that same day! Everyone there was so nice and helpful!read more
gene williams
gene williams
21:54 05 Mar 20
Completely unprofessional Manager and place of business. I have a screw in my tire after leaving my car in their... possession. Did not have it when I showed up. The salesperson told me one story... the manager calls me back yelling at me with a different story. Please price check everything you do at this place. I am waiting on the owner to call me back about how I was just treated. Good luck if you come here. Roll of the dice.read more
Amber Messier
Amber Messier
00:38 15 Jan 20
Always a wonderful experience. They get my car in quick. I called at 345pm today for an oil change, they got me in at... 430pm! Vanessa is always pleasant when I call and come in and Carlos is always helpful with communicating my car needs! Actually brings me out to the car to show me what's wrong and what needs done. They are honest with what needs done now and can wait until later. Just a wonderful place with great customer service which is hard to find!read more
Andy Washington
Andy Washington
22:48 28 Dec 19
That was the best experience I’ve had, Carlos was very professional and also very friendly. Extremely happy that you... guys worked with me with my vehicle warranty as well. Also the guys in the shop got my car in and out pretty quick. I’ll definitely return to this location and recommend a friend. ThanksWilliam Washingtonread more
Ryan Kruid
Ryan Kruid
04:16 19 Dec 18
Came in for an oil change and tire rotation today. They did not rotate my tires but they did leave an oil rag in my... engine bay near the alternator. Half way home the air coming through my started to smell terrible. By the time I got home smoke was pouring out from my hood. Opened up my hood to find the rag on fire in my engine bay. Worst $40 oil change I have ever received, if they even changed the oil. I will never be going to any Jensen tire again let alone this shady location.Update: The manager called, apologized, and explained my tires were not rotated due to damage on them. Understandable. But she was very upset with this review, even accused me of being untruthful because my picture of the rag did not upload to Google and my engine bay did not have the rag, which was on fire, in it. Well, here is the picture of your rag still smoking in my driveway after it was pulled out. On top of that, I had to ask her for a refund, it was never offered. I won't have time to bring in your burnt oil rag for proof so go ahead and keep my money but I'm keeping my review up.read more
Carlos Hernandez
Carlos Hernandez
14:29 12 May 18
Great staff and easy to work with. Always willing to go the extra mile to help a customer.
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