Description

Great Plains Auto Body is located at 10921 Emmet St Omaha, NE 68164 | Phone: +1 402-933-9600

Location

10921 Emmet St Omaha NE 68164

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Google Reviews
Great Plains Auto Body
4.6
Based on 197 reviews
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Jac Carlson
Jac Carlson
02:33 08 Sep 20
After getting side swiped on Dodge, the car was dented and scraped down to the metal in some places. There was a piece... that was falling off and the rim was damaged. I questioned the quality of care because I knew the insurance company prefers to go cheap routes. However, Great Plains did a great job with a lifetime warranty, they even noticed a couple of spots I missed. Extremely satisfied.read more
kathy gerken
kathy gerken
22:27 27 Aug 20
Great customer service. Great job repairing the bumps and bruises from my minor fender bender. Will definitely use... again for all my services. Bryn at the front desk was so sweet and treated me like a person, not a dollar sign. Thank you for making my car beautiful again!read more
Reanne Roper
Reanne Roper
00:15 21 Aug 20
I brought in my car for some detail help and they did such an amazing work and went over and beyond to help it make it... great! They always made sure I was aware of the work and the status of my car. Brandon and the whole team also helped find me the most affordable cost without sacrificing quality. They are so nice, professional, amazing service and I can say I definitely trust Great Plains Auto Body! And I will most definitely bring my car back if anything were to happen again.read more
Andrew Schilling
Andrew Schilling
20:48 13 Aug 20
Work was performed very professionally and competently -- the vehicle looks like new, and works great. There were some... delays in accomplishing the repair, but the service rep was able to prioritize my vehicle so I was able to have it available on the date of a planned trip out of state. Very cordial and professional service.read more
JESS WALKER
JESS WALKER
21:37 06 Aug 20
It’s never a good thing when you need to go visit Great Plains but they always take care of whatever happened and get... you back on the road! Customer service is top notch and the work is superb. Thanks for always taking care of us!read more
Inge Roettcher
Inge Roettcher
17:12 24 Jul 20
My front end was crushed in an accident, not my fault. My insurance company referred me to Great Plains, and I'm so... glad that they did. They did a very professional job on my car, my car looks beautiful now! They advised me of the progress every step of the way and the car was done on time, on the date that they quoted. I highly recommend them.read more
Dale OBrien
Dale OBrien
18:09 20 Jul 20
From the front office to the shop to the work done they were GREAT. Diana and Bryn, in the front, were NICE and... professional. The estimate given me on my car was fair and actually lower than others. The work, done on the Hatch of my 2020 Rav 4, was finished early and was perfect.The communication from Great Auto to me was great. I was kept up on everything being done.read more
Teresa Milner
Teresa Milner
16:58 15 Jul 20
Great Plains gives customer service a high priority. They are great communicators - from beginning to the end. They... listened and they delivered! I would highly recommend to anyone!!!!read more
Yvonne Martinez
Yvonne Martinez
19:45 18 Jun 20
They were very kind and knowledgeable about the process. They kept me updated and made me feel like a valued customer. ... They matched the color of my car perfectly and the work was flawless. Would definitely go back for repairs.read more
Mitsu mutt
Mitsu mutt
02:47 25 Apr 20
I've used them twice now for 2 different vehicles. The first one they did a fantastic job at fixing the tailgate after... being rear ended. This second time I received my truck back with the door making a grinding sound, the door slightly misaligned, the chip on the rear door caused by the front door being misaligned untouched. They fixed the misalignment upon a return and said they could fix the rest. I would recommend them off the first job, the second I'm not sure on.UPDATE:After I was given the opportunity to return, the staff was very helpful in getting me a rental car for free while fixing the issues. The paint job they did on the hinges this time is pristine and the doors no longer grind. Perfect job this go around, thanks guys you really turned things around this visit!read more
Linda Gfeller
Linda Gfeller
17:42 22 Apr 20
From the first phone call to Great Plains, to when I said "goodbye" as I drove away in my CLEAN car (they washed it for... me!!!) it was a very good experience. The gals in the office were pleasant and genuine, the gentleman who gave me the estimate was pleasant and explained everything to me. Even during this trying time in our city and country, they went the extra mile to sanitize my keys before they gave them back to me. They cleaned off the doors a number of times to protect their clients. And the work to my car was completed quickly and beautifully. I would not have any reservations in recommending them to anyone. And did I tell you - they washed my car!!read more
Robby Erlich
Robby Erlich
20:53 07 Apr 20
Text messaging updates were great. My repairs were completed 2 days earlier. Complimentary drinks in the office. ... Nice walk through when I picked up the car. Great Plains Auto Body also cleaned my car outside and inside. I would 100% recommend Great Plains Auto Body.read more
Amanda Rivera
Amanda Rivera
21:50 13 Mar 20
Great friendly people and even better service! I have come here not once but twice for both accidents! They have shown... time and time again how good there company is! They fixed my car to look brand new and I am so grateful for it. I got into my first ever accident back in dec where my back of my car was destroyed and when I got there they were very welcoming and truly worried not only about the damage of my car but to me as well. They kept me up to date on everything that was happening to my car and they even managed to get me my car before the due date they set BOTH TIMES! They are my number one go to for body repair on my car. Thank you Great Plains Auto Body for your amazing work and great staff!read more
Connors Family
Connors Family
14:16 05 Mar 20
The team at the Emmet Street location was great to work with! Very friendly. They worked with me to schedule the ... work at a time that fit in my schedule. As the work was being completed, they communicated enough but not too much. And my car was detailed when I picked it up! I never look forward to needing auto body work, but next time I need it, I'm going back!read more
Aila Kilte
Aila Kilte
20:37 09 Jun 18
Fast and amazing body work
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