Description

Hiro 88 Millard is located at 17664 Welch Plaza Omaha, NE 68135 | Phone: +1 402-702-8800

Location

17664 Welch Plaza Omaha NE 68135

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Hiro 88 Millard
4.4
Based on 570 reviews
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Rebecca Lovette
Rebecca Lovette
18:35 18 Jan 21
Was really looking forward to eating lunch here for my birthday. Kids were out of school, made reservations a month ago... for a high top table. Showed up 5 minutes before our reservation to find out they couldn’t honor my reservation. Totally sucked!read more
Lyndsie Gibbs
Lyndsie Gibbs
19:43 03 Jan 21
With covid restrictions, we felt safe. The food was amazing.. we were missing 1 roll and the manager got it to us in... less than 5 minutes. Great service..but go early on a weekend eveningread more
Lynn Nepple
Lynn Nepple
02:14 01 Jan 21
Ordered in the app. Quoted 30 minutes. Got to restaurant and told it would be another 20-30 minutes.As I sat here... waiting they have told every single person that has ordered from the app the same thing. Most people come back in the time given and then are given another unrealistic expectation.After 2 hours and 15 minutes I have my food.Technology failed in this case.I will add that our food was delicious like always.read more
Trisha Bush
Trisha Bush
00:13 22 Oct 20
Great food and good service, but it’s super discouraging to see take-out orders prioritized over the people actually... coming to dine in. We’ve experienced this several times now and that’s seems backwards. The servers do great with what they’re dealt regarding this though!read more
Trecia Stueckrath
Trecia Stueckrath
14:58 20 Sep 20
I did not get notification that my order was ready as they said I would waited an hour and a 1/2 to get cold food.
Rachel Witt
Rachel Witt
04:48 19 Sep 20
My husband and I have attended several happy hours here and never left disappointed! The food is fresh, the drinks are... mixed well, and the crew is friendly and quick.This evening, we were having a less-than-stellar experience, even thinking about leaving at one point due to slow service. However, the regional manager Rick came by and-- very kindly and generously-- made sure the rest of our meal was exceptional. We will be returning very soon for more of their incredible food and service!read more
ROBB EYESTONE
ROBB EYESTONE
17:27 10 Sep 20
Great food
Kory Collins
Kory Collins
04:52 07 Sep 20
Seated right away, sushi was very good and did not take long to come out. Service very friendly.
Steph Senn
Steph Senn
02:37 07 Sep 20
Order was placed at 7pm on Sunday 9/6/2020. The order was supposed to be ready for pick up at 7:43. After arriving at... 7:40 to pick up the order, I was informed that the order wasn’t ready yet. I asked the hostess with brown braided hair how long it would be to which she rolled her eyes and told me sushi takes time to make. Again I asked how long until the order would be ready and she continued to refuse to answer me. A nice young man said “about 10 min”. I thanked him and went outside to wait. I entered the restaurant again at 8pm. Again I was told that the order wasn’t ready and they didn’t know when it would be ready. There was another customer who had been waiting for over 30 minutes for his to go order and when he told the manager that he had a baby waiting in the car, he was ignored. Another customer had placed an online order that was scheduled to be ready at 7:30 and at 8:00 he was still waiting. When he asked to speak to the manager, the manager told him it was Happy Hour and it takes longer. The man said he placed the order at 4:34 and requested it to be ready at 7:30. Instead of apologizing for the long wait, the manager started interrogating the customer about what app he used to place the order. The manager never apologized for the inconvenience and merely said he would “go check on the order”. I asked the manager if he would check on my order as well to which he seemed irritated. I explained that the order was placed at 7pm with a 7:40 pick up time. He responded in an irritated manner and said “its happy hour”. I asked him if dine in customers actually waited an hour and 20 minutes for their orders and he turned his back to me and under his breath said “this isn’t fast food”. He was incredibly rude. I understand restaurants get busy, but in all my dining experiences, I have NEVER had to wait 1:30 minutes for sushi. The manager never came out again and had his host and hostess staff deal with several disgruntled customers. This is unfair to his employees. As the manager, he should have apologized and handle the situation instead of walking away. In my opinion, if a restaurant knows they are going to be busy due to a Happy Hour, they should schedule the appropriate number of staff to handle the influx of orders. Restaurants rely on customers and online orders to survive, clearly the manager at Hiro 88 tonight needs to realize thisread more
Liz Henkenius
Liz Henkenius
13:50 03 Sep 20
The service and the food was good. I think I would probably try things other than sushi, the Brussels Sprouts were... amazing.read more
Kyle Rushlow
Kyle Rushlow
17:58 30 Aug 20
Not really impressed to be honest. Very different flavors except for the Sushi which was bland. It is nice that the... dishes aren't full of sugar, but it felt overly compensated with salt. The good rating mainly comes from the excellent staff and comfortable environment.read more
Jesse Flynn
Jesse Flynn
03:56 26 Aug 20
Very good sushi! We sat outside & our service was very promt & professional!
Maya Market
Maya Market
02:52 26 Aug 20
Friend staff! They have take out available for anyone needing a good sushi selection.
scott rocole
scott rocole
01:18 27 Jul 20
We waited over 90 minutes to get our takeout, there were five tables full of people that showed up after us, got their... food, ate and left before we got our food. The waiter said that he was checking on it multiple times in 45 minutes. After an hour and 15 minutes I asked the waiter if they forgot about us, he said no and our food was being bagged up. 15-20 minutes later it showed up. I asked the young lady if this is normal and she says they are extremely busy. There were over 10 empty tables in the place. Excuses, if I could give zero stars it would’ve been zero stars. No apologies, kiss my a$$ or nothing from them. It was like it was everyday business for them. Plenty of places to get sushi in this townread more
Jenna Porterfield
Jenna Porterfield
00:13 25 Jun 20
I placed an order for carryout over the phone. Staff was helpful, the food was delicious and ready at the expected... time. Would definitely go back!read more
Hannah Fletcher
Hannah Fletcher
04:29 18 May 20
Every time we order it's always on point! They're super friendly and accommodating.
Deb Griewski
Deb Griewski
14:03 15 Feb 20
The sushi boat was absolutely amazing, and my braised scallops the best I've ever had. They were huge! The waitress was... wonderful and kept checking on us. A fabulous dining experience!read more
Jon Fasse
Jon Fasse
02:18 14 Dec 19
Maybe I give out 5 star reviews too easy, but this was my first time at this Hiro location, and it was very enjoyable.... The servers were very attentive, and gave great menu suggestions. I am glad we went for a spontaneous happy hour trip, and will likely be returning in the future for more good sushi and good drinks.read more
Ryan Lenhart
Ryan Lenhart
02:10 31 May 19
Great wait staff and food! The prices aren't outrageous either.
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