Description

Hiro 88 is located at 3655 N 129th St Omaha, NE 68164 | Phone: +1 402-933-0091

Location

3655 N 129th St Omaha NE 68164

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Region
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Hiro 88
4.5
Based on 629 reviews
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Ryan Norgelas
Ryan Norgelas
01:55 07 Sep 20
We ordered our food at 4:24pm with a request to have it completed by 7:30pm. I arrived at 7:30pm but the food wasn’t... done yet, which was fine. I decided to wait at the bar in the restaurant, at 7:42pm the bartender asked me if I wanted a drink while I waited. I asked the hostess how much longer it would be and she said another 10 to 15 minutes! At 8:00pm the manager came to tell me that the food was being made now, at which point I asked him why it was taking so long. He responded by asking if we ordered through the website or grubhub? Why would it matter? Then when I let him know this has happened before to us, he asked if it was on a Sunday? Why would it matter what day it was if we give you a 3 hour cushion? Another gal who had also been waiting asked for a status on her order, since she had been waiting roughly 20 minutes. After she had been letting the manager know about her frustrations he responded with, “it’s not fast food”. I wouldn’t be writing this review if it wasn’t for the horrible customer service from that manager. We will no longer be eating at Hiro 88 off of 180th and Q.read more
Jill, David or Sam Nelson
Jill, David or Sam Nelson
22:13 04 Sep 20
We had a lovely time eating at the bar. Lauren gave us amazing service!
Cyrille B
Cyrille B
16:14 30 Aug 20
Very nice place, and their happy hour menu is decent and not expensive like some other places, and the food is good... too!read more
Madeline Lynch
Madeline Lynch
03:36 09 Aug 20
By far some of the worst service I’ve ever received. They were not busy by any means, but our waitress was extremely... slow. We did need a couple of minutes to look over the menu but waited a good amount of time before she came back. I ordered a make it rain, and it took her 15-20 minutes to get that out. Received our yellow tail Serrano, and then waited and waited for the rest of our sushi order. Once it came up we stared at it on top of the sushi bar for a good 5 minutes before she noticed it was ready. Never checked on us to make sure everything was going well. I couldn’t even tell you what her name is, that way I can make sure we are never seated with her again. She brought us the check, and then we waited another 10 minutes or so, felt like forever, while she was hanging out up front, chatting away with the manager in the striped shirt. We had a large order of sushi, and the tip she could have made, we would have had no problem leaving. Unfortunately I’d rate her service like a 1 or a 2 on a scale of 1 to 10. It’ll be a while before we go back, and we’ll most likely never come back to this location. We did not feel welcomed by any means and did not enjoy our experience.read more
Crystal Hoose
Crystal Hoose
20:33 02 Aug 20
Polite friendly staff, good service in an up scale setting. Very interesting first time experience! I enjoyed some... things I tried and others were definitely not my cup of tea. Definitely will be returning.read more
Ryan Deagan
Ryan Deagan
18:43 16 Jul 20
Our sushi was fantastic! We love happy hour here. The waitress was friendly and efficient. We always come to this... location because of the service.read more
J Wk
J Wk
04:23 23 Jun 20
I love hiro so much, I love their food, but for some reason the one out west seems to not like to put a lot of sauce on... their orange chicken & it’s always less sweet & they don’t put a lot of beef/shrimp in the combination fried rice, it’s kind of annoying when I spend 50$ on a meal & it comes out like the cook didn’t care. I’ve complained at both locations multiple times & they still do the same thing. They also don’t even have an email to email them at about comments on the experience. I love the hosts they’re always so nice but yeah the food quality on my order especially tonight was 2/10Also make sure to ask for silverware bc they only like giving a spoon usually Hey hiro feel free to email me !!!!!read more
Spencer Simpson
Spencer Simpson
01:44 22 Jun 20
Food was great and our waitress was nice. I rated 3 stars because it did take them an hour and a half to get our sushi... out to us. To be fair, restaurants did just open up dining service after the covid quarantine and its fathers day.read more
Hang Tat
Hang Tat
23:39 14 Jun 20
Usually love the Hiro downtown but this location leaves a lot to be desired. Last order they completely forgot an... entree. This time I called in my order at 4:50 pm for a 6 pm pickup. Get there at 6:00, tons of other people waiting for their food as well. 6:30 I tell them to cancel my order - manager says sushi orders are backed up really bad. If you can’t make 2 sushi rolls in an hour and a half you have a staffing issue. Manager wasn’t remotely apologetic either. I’ll stick to the one downtown.read more
g gc
g gc
21:38 15 Mar 20
These guys have a great happy hour. The amount of food that you get for the price is quite the deal. Their sushi is... fresh and delicious with lots of other sides to enjoy as well.read more
Misho Richards
Misho Richards
20:28 01 Mar 20
Over priced, so be sure to go during happy hour! Servers are great, attentive and remember things you've mentioned to... them, like a drink you were thinking of trying. Clean environment. Good place for a date or just a night of good memories. Sushi selection is extensive. Do get the fatty tuna.read more
Down Home Saloon
Down Home Saloon
02:11 20 Feb 20
Went here for a dinner date with my middle school aged daughter. Our waitress was sweet, Happy Hour prices and... selection were great. Food was good and we had a great time.read more
Molly S
Molly S
23:05 05 Dec 19
Great place for traditional sushi in Omaha. Atmosphere is great and service is very fast. Our server was so nice to me,... I came in just before happy hour ended and she made sure I could at least order appetizers before it was over. Love this place!read more
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